COVID19: What happens with my claim while in quarantine?

COVID19: What happens with my claim while in quarantine?

The recent State and Federal Government restrictions on business operations during the coronavirus (COVID-19) pandemic have justifiably caused some concern regarding how legal services will be delivered to clients.

At Adviceline Injury Lawyers, we are committed to ensuring that our clients' claims continue to be managed efficiently and diligently, while protecting the health and welfare of our staff at the same time.

Our systems are fully capable of supporting our people to work wherever they need to be based.

Do I still have to attend medico-legal appointments?

Some specialists may be closed during the quarantine period, while other specialists are continuing to offer consultations via technology such as Skype, Facetime and Zoom.

If an appointment has been arranged for you to see a medico-legal specialist, one of our lawyers will be in contact with you regarding whether your appointment is proceeding as scheduled, has been cancelled or will be facilitated through technology.

If you have any queries about your appointment, we encourage you to contact our office to discuss your concerns.

Will my settlement conference go ahead?

Many of the insurance companies and Defendant law firms have required their staff to work from home for the foreseeable future.

However, settlement conferences and mediations are still proceeding through telephone discussions and video conferencing.

Your lawyer will be in contact with you to discuss how your settlement conference will be impacted by the current social distancing restrictions.

My case was due to be heard in Court, what happens now?

Many of the Courts have implemented restrictions on the types of cases that can currently be heard.

Matters that were going to be heard before a magistrate or a judge alone can still proceed, but there are restrictions on the length of the hearing that can take place.

The Supreme Court and County Court have both prohibited jury trials from occurring for the foreseeable future. If your matter was scheduled to be heard as a jury trial, the parties will have the option of proceeding before a judge alone (within the time restrictions mentioned above) or adjourning the hearing until the quarantine is lifted and jury trials resume.

If your hearing date is approaching, your lawyer will be in contact with you to provide advice regarding the best strategy to manage your claim.

Is my lawyer available?

Adviceline Injury Lawyers is monitoring the COVID-19 (coronavirus) situation closely and adjusting our response on a daily basis.

Regardless of whether we're in the office or working elsewhere, your lawyer is fully resourced to continue working on files and assisting clients.

If you have any queries regarding the current status of your claim or the likely progression of your matter, we strongly encourage you to contact your legal representative for further assistance.

 We appreciate that this is a difficult time for everyone; and remain committed to working tirelessly for our clients to help them access their rightful entitlements.

At Adviceline Injury Lawyers, our priority is you.

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