Patient concerns

Patient concerns

Originally published in the Law Institute Journal. Medical negligence litigation is a powerful way to obtain compensation and hold a medical practitioner or service to account. In Victoria, there are also organisations that can investigate concerns about medical treatment. The Office of the Health Services Commissioner (OHSC), the Australian Health Practitioner Regulation Agency (AHPRA) and other specialist bodies provide mechanisms for investigating complaints or concerns about healthcare providers. Where a patient's objective is to maximise compensation, and evidence is obtained that meets the necessary legal requirements, litigation should be pursued. For some aggrieved patients or concerned observers, litigation may not be available or may not be the most effective way to address a patient's concerns. In these circumstances, patients and practitioners should be aware of the organisations in Victoria that can investigate healthcare complaints. Read more

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