Stressful claims reduce prospects of recovery for injured people

Stressful claims reduce prospects of recovery for injured people

A recent study has indicated that negative interactions with insurance companies can affect an injured person's prospects for long term recovery.

A survey conducted jointly by the University of Melbourne and Monash University considered the experiences of people injured in transport accidents and dealing with the TAC, as well as injured workers covered by the WorkCover system.

The survey concluded that there were strong associations between claimants with stressful encounters with the respective insurers and a poorer recovery in the long term.

The most stressful elements of a claim were found to be trying to understand what was required for the claim, and the length of time taken to deal with the claim.

Recovering from an injury can be a difficult time in itself without having the additional burden of communicating with insurance companies and understanding what is going on. This is where we can help.

If you or someone you know has been injured in a transport accident or whilst at work, we suggest you contact one of our personal injury experts on (03) 9321 9988.

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