How does the claims process work?

To claim benefits for Total and Permanent Disablement (TPD), you do not need to prove that the condition was work related or due to someone else’s negligence. You will usually, however, need to prove that the injury or illness has prevented you from working in any occupation for which you are suited by education, training or experience.

Step 1 Seek medical treatment and determine the extent of your injury, illness or disablement.

If you have an illness, injury or disability that prevents you from working and/or returning to the workforce, it is important to act quickly.

Request a copy of your insurance policy and a claim form from your superannuation fund.

Step 2 Once you have obtained a copy of your insurance policy and a claim form, it is important to visit a lawyer to ensure the claim form is completed accurately.
Step 3 Provide the claim form to your treating doctors for completion.  It will also be useful to provide your medical records.
Step 4 Return the completed forms to your lawyer for review and lodgement with the superannuation fund.

Call us on (03) 9321 9988 and book your free appointment for independent advice about your policy entitlements.  At this appointment, one of our expert lawyers will outline the costs associated with lodging a claim.


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