If you or a family member has been injured in an accident on the road or on public transport you can access lost wages and payment of medical expenses through the TAC scheme.
You don’t need to prove anyone’s fault to be eligible.
The TAC scheme assists people injured in an accident with a motor vehicle, tram or train in Victoria, or interstate if involving Victorian resident or a Victorian registered vehicle. The accident must have been reported to police or the public transport operator and there must be evidence of injuries and medical treatment.
We provide assistance to drivers, motorcyclists, passengers, pedestrians and cyclists who have been injured in vehicle accidents. We also assist relatives affected by the loss of a loved one.
Generally, if a traffic accident happens at work or during the course of a person’s employment it is covered by Workers Compensation, with court action under the TAC scheme.
Our TAC lawyers can help with a claim for
- Physical injury, disability or death caused on the road
- Psychological injury due to consequences of a road accident
- Aggravation of a physical injury
What are my options?
If you have an accepted TAC claim you may be able to access multiple levels of compensation based on the severity of your injury/illness and whether another party was at fault.
How do I make a TAC claim?
Awards and Accolades
Leading law firm
Adviceline Injury Lawyers
Victorian Motor Vehicle Accident Compensation (2018 – 2019)
Third tier law firm
Adviceline Injury Lawyers
Victorian Motor Vehicle Accident Compensation (2020)
Special Counsel, Genna Angelowitsch
Motor Vehicle Accident Compensation (2020)
Frequently Asked Questions
I have been injured in a transport accident – what should I do?
The Transport Accident Commission (Transport Accident Commission) scheme covers individuals who have been injured in an accident in Victoria caused by the driving of a car, motorcycle, bus, train or tram.
It is a ‘no fault’ scheme and individuals are entitled to assistance regardless of who was at fault.
If the accident occurred interstate, the TAC scheme only covers Victorians if the accident involved a Victorian registered vehicle. A non-Victorian resident who is injured in an interstate accident can only make a TAC claim if they are the occupants of a Victorian registered vehicle.
To start the process of claiming compensation you must report the accident to the police or the relevant public transport operator (Metro Train, Yarra Trams or the relevant bus company). If the police attended the accident, you do not have to report it again.
You should then lodge a claim with the TAC by calling 1300 654 329. You will be asked for personal details, information about the accident and to provide your employment details if you can’t work.
The TAC will send out a completed form which you must carefully check and sign. It is vital that you list all of your injuries, even those that appear minor at the time. You must return the signed claim form to the TAC for the claim to be accepted.
How long do I have to make a TAC claim?
To claim statutory “no fault” benefits (medical expenses and loss of earnings) from the TAC, your claim form must be lodged within one year of the date of the accident or when the injury first manifests. In exceptional circumstances a claim form can be lodged within three years.
If the TAC makes a decision you disagree with, you have 12 months to dispute that decision.
A claim for lump sum compensation must be made within 6 years of the date of the accident.
Suing for compensation where someone is at fault for loss of earnings and pain and suffering must be made within 6 years of the date of the accident.
If you think that you might be out of time to lodge a claim, please contact us.
How long does the TAC have to accept or reject my claim?
The TAC will contact you within 21 days from the date that you made your claim to let you know if your claim has been accepted or rejected. They may sometimes request further information.
If the TAC fails to contact you at the end of 21 days, your TAC claim is considered rejected. You can have this rejection reviewed by the Victorian Civil and Administrative Tribunal (VCAT).
If you would like further information on the review process, please contact us.
Please thank the TAC team for their fantastic support and help. Thought the service of Adviceline Injury Lawyers was first class and no complaints.- Laurie N